University of California San Francisco

San Francisco Wraparound Project at Zuckerberg San Francisco General
September 5, 2008

Sfgh ErA note written to the Director of Wraparound concerning Case Managers by social worker, Amy Furr:

"I am one of the night shift ED social workers and I had to take a minute this morning to tell you how amazing Javier and Ricardo were last night. As I am sure you heard, or will hear, there were two shootings last night, two people were killed and one man is on 4E with an unsurvivable injury. Given all of the events last night, there was no way I could have provided support to all of the families that were grieving and needing to see their loved ones. Javier and Ricardo both stayed at the hospital late (very late) to work with the families of the first shooting victims and provided them with so much support. They were able to bring family into 4E to say goodbye and to give them information. I know you are already aware of how hard they work and the amazing job that they do, but I had to write, not only because they were so key in helping the families through this last night, but because their obvious compassion and concern is so rare to find and I really wanted to acknowledge it. So a huge thank-you to the Wraparound Project. This situation was just one of many where I have been so grateful for the work you all do."